Privacy Policy

1. Information We Collect

We collect personal information necessary to provide our educational, rehabilitation, and support services. This may include:

• Names, contact details (phone numbers, email addresses, physical addresses)
• Date of birth, gender, and national identification details
• Educational records, assessment results, and learning progress
• Medical and disability-related information (for appropriate support and accommodation)
• Guardian/parent information for learners under 18 years
• Employment details for staff and service providers
• Website usage data (cookies, IP addresses, browsing behavior)

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide specialized education, training, and rehabilitation services
• To communicate with learners, parents, guardians, and stakeholders
• To assess learning needs and provide appropriate educational support
• To maintain accurate institutional records and comply with legal requirements
• To improve our programs, services, and website functionality
• To process applications for admission, employment, or partnerships
• To send updates, newsletters, and important institutional announcements

3. Data Sharing and Disclosure

KIB does not sell, rent, or trade personal information to third parties. However, we may share data in the following circumstances:

• With the Ministry of Education and other government agencies as required by law
• With educational partners and service providers who support our programs
• With healthcare providers when necessary for learner welfare and safety
• With parents/guardians regarding learner progress and institutional matters
• When required by law, court order, or legal process
• To protect the rights, safety, and security of KIB, learners, and staff

All third parties with access to personal data are bound by confidentiality agreements.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure storage of physical and electronic records
• Access controls and authentication systems
• Regular security audits and staff training on data protection
• Encryption of sensitive data during transmission
• Backup and disaster recovery procedures

While we strive to protect your data, no system is completely secure. We encourage users to take precautions when sharing personal information online.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy and comply with legal, regulatory, and institutional requirements. Retention periods vary:

• Learner records: Retained for the duration of enrollment and up to 7 years after graduation
• Staff records: Retained for the duration of employment and as required by labor laws
• Financial records: Retained as required by accounting and tax regulations
• Website data: Retained for operational purposes and analytics

Upon request, we will delete or anonymize personal data unless retention is legally required.

6. Your Rights

Under the Data Protection Act, 2019, you have the right to:

• Access your personal information held by KIB
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to legal and institutional requirements)
• Object to processing of your data for specific purposes
• Withdraw consent for data processing (where applicable)
• Lodge a complaint with the Office of the Data Protection Commissioner

To exercise any of these rights, please contact our Data Protection Officer using the details provided below.

7. Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to external sites. KIB is not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or institutional policies. Updates will be posted on our website with the revised effective date.