Public Information Services

Cyber Café for the Blind

Accessible internet services with trained support staff.

Target: General public with visual impairment
Mode: On-site public service

About This Service

Overview

The Cyber Café for the Blind offers accessible internet services tailored to users with visual impairment, including support with email, research and online platforms.

Who This Service Supports

  • Youth and adults with visual impairment.
  • Students and jobseekers needing online access.

What the Service Includes

  • Use of accessible computers and internet.
  • Guided support on key online tasks.

Service Journey

How This Service Works

From the first request to completion, KIB follows a clear, supportive process to ensure a smooth and accessible experience for all clients.

Step 1: Request

The client submits a request or referral for the service through phone, email, or visit.

Step 2: Assessment & Planning

KIB staff review needs, agree on scope, timelines, and any specific adaptations.

Tools & Technologies

Specialised Equipment & Platforms

KIB uses specialised tools, technologies and formats tailored to the needs of persons with visual impairment and other print disabilities.

Accessible computer workstations
Screen readers

Impact

Benefits for Clients & Institutions

This service is designed to unlock independence, improve learning outcomes, and strengthen inclusive practices in schools, communities and workplaces.

Improved Accessibility

Learners access content in formats they can read, listen to, or feel.

Enhanced Independence

Clients gain skills that support daily living, mobility, and learning.

Track Record

Service Achievements

Key indicators that reflect the reach and effectiveness of this service over time.

1,200+

Clients Served

150+

Institutions Supported